Terms of Service

Last Updated: August 30, 2026

Welcome to Aeravelle.

These Terms of Service (“Terms”) govern your access to and use of the Aeravelle website, online store, products, content, features, and related services.

Aeravelle is operated by Yiwu Jingjun E-Commerce Co., Ltd.

Throughout these Terms, “Aeravelle,” “we,” “us,” and “our” refer to Yiwu Jingjun E-Commerce Co., Ltd., the operator of this website.

By visiting our website, browsing our products, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms, together with our Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, and any other policies referenced on our website.

If you do not agree with these Terms, please do not use our website or services.

1. Eligibility and Use of Our Website

By using this website, you represent that you are legally permitted to enter into a binding agreement under the laws applicable to you.

If you use this website on behalf of another person or organization, you represent that you have authority to do so.

You agree to use our website only for lawful purposes and in accordance with these Terms.

You may not use our website:

• For any unlawful, fraudulent, or abusive purpose

• To violate any applicable law or regulation

• To interfere with the operation or security of our website

• To attempt to gain unauthorized access to our systems or accounts

• To transmit malicious code, viruses, or other harmful material

• To collect or misuse information belonging to other users

• To impersonate another person or misrepresent your identity

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

2. Products and Product Information

We aim to provide clear and accurate information about the products offered through Aeravelle.

However, product descriptions, images, colors, packaging, specifications, availability, and other product details may occasionally change or contain minor differences.

Colors and appearance may also vary depending on your device, screen settings, lighting, and other factors.

We do not guarantee that every product image displayed on the website will exactly match the appearance of the product received.

Product availability is not guaranteed.

We reserve the right to modify, discontinue, limit, or remove products at any time.

3. Pricing

Product prices are displayed on our website and may change from time to time.

Unless otherwise stated, prices do not necessarily include applicable shipping charges, taxes, duties, customs fees, or other charges that may apply to an order.

Any applicable shipping costs or other charges collected by us will be shown during checkout before you complete your purchase.

We reserve the right to correct pricing errors or inaccuracies.

If a material pricing error affects an order, we may contact you before processing the order.

4. Promotions and Discounts

Aeravelle may occasionally offer promotional prices, discount codes, free shipping offers, bundles, or other promotions.

Promotions may be subject to additional conditions, including:

• Start and end dates

• Minimum purchase requirements

• Product exclusions

• Geographic restrictions

• Usage limits

• Eligibility requirements

Promotional offers may not be combined unless expressly stated.

We reserve the right to modify or end promotions where permitted by law.

5. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to accept, reject, cancel, or limit an order where reasonably necessary, including in cases involving:

• Product unavailability

• Pricing or listing errors

• Suspected fraud

• Payment authorization issues

• Duplicate or unusually large orders

• Shipping restrictions

• Incorrect customer information

• Other operational or legal concerns

If we cancel an order after payment has been successfully collected, we will issue an appropriate refund for the cancelled portion of the order.

6. Payment

By submitting payment information, you represent that you are authorized to use the payment method provided.

Payments may be processed by third-party payment service providers.

Your use of third-party payment services may also be subject to the terms and privacy practices of those providers.

We do not guarantee that every payment method will be available in every location.

7. Order Confirmation

After placing an order, you may receive an order confirmation by email.

An order confirmation acknowledges that we have received your order request.

It does not necessarily constitute final acceptance of the order.

We may contact you if additional information is needed to process your order.

8. Shipping and Delivery

Orders are subject to our Shipping & Delivery Policy.

Processing times and delivery estimates shown on our website are estimates only and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

• Carrier delays

• Customs processing

• Weather

• Public holidays

• Peak shopping periods

• Incorrect or incomplete address information

• Local delivery conditions

• Transportation disruptions

Customers are responsible for providing complete and accurate shipping information when placing an order.

If an incorrect or incomplete shipping address is provided, additional delays or delivery issues may occur.

9. Customs, Duties, and Taxes

Depending on the destination, an order may be subject to import duties, taxes, customs charges, or other fees.

Where such charges are not collected during checkout, they may be assessed by local authorities or carriers.

Customers are responsible for any applicable duties, taxes, customs fees, or other charges unless otherwise required by law or expressly stated by Aeravelle.

10. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before requesting a return or sending any product back.

Some products may be subject to return restrictions for hygiene, safety, health, or other reasons.

Please contact customer support before returning any item.

Unauthorized returns may not be accepted.

11. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as reasonably possible.

We may request information such as:

• Your order number

• Photographs of the item

• Photographs of the packaging

• A description of the issue

This information may be used to evaluate your request and determine an appropriate resolution.

12. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, disclose, and protect personal information.

13. User Accounts

Where account functionality is available, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for activity occurring through your account to the extent permitted by applicable law.

Please contact us if you believe your account has been accessed or used without authorization.

We may suspend or terminate an account where reasonably necessary to protect our website, users, business, or legal rights.

14. Intellectual Property

Unless otherwise stated, the content available on the Aeravelle website, including text, graphics, website design, logos, images, product presentation, and other materials, is owned by, licensed to, or lawfully used by Aeravelle or its applicable licensors.

You may access the website for personal, non-commercial shopping purposes.

You may not reproduce, copy, distribute, modify, publish, sell, exploit, or commercially use website content without appropriate permission.

Third-party trademarks, brand names, or other intellectual property appearing on our website remain the property of their respective owners.

15. Reviews, Feedback, and User Content

If you submit reviews, comments, feedback, photographs, suggestions, or other content to Aeravelle, you are responsible for ensuring that the content is lawful and does not violate the rights of another person.

You must not submit content that is:

• False or misleading

• Unlawful

• Abusive or threatening

• Defamatory

• Obscene

• Fraudulent

• Infringing

• Malicious

• Intended to impersonate another person

Where permitted by law, we may moderate, remove, refuse, or restrict user-submitted content that violates these Terms or our policies.

16. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, payment providers, shipping carriers, social media platforms, analytics providers, advertising providers, or other services.

We do not control third-party websites or services and are not responsible for their independent content, policies, practices, availability, or security.

Your use of third-party services may be subject to separate terms and privacy policies.

17. Website Availability

We aim to keep our website available and functioning properly.

However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to:

• Maintenance

• Updates

• Technical issues

• Security concerns

• Network interruptions

• Third-party service disruptions

• Events outside our reasonable control

We may modify, suspend, or discontinue website features where reasonably necessary.

18. Accuracy of Information

We make reasonable efforts to keep website information accurate and current.

However, the website may occasionally contain typographical errors, inaccuracies, omissions, outdated information, or technical errors.

We reserve the right to correct or update information where necessary.

19. Prohibited Conduct

You agree not to misuse our website or services.

Prohibited activities include, without limitation:

• Fraudulent transactions

• Unauthorized access attempts

• Automated scraping that interferes with the website

• Uploading malicious software

• Interfering with website security

• Misusing another person's information

• Violating intellectual property rights

• Engaging in unlawful activity

• Attempting to circumvent purchase restrictions

• Using our website in a manner that materially disrupts its operation

20. Disclaimer

To the extent permitted by applicable law, our website, content, products, and services are provided on an “as available” basis.

Nothing in these Terms excludes any rights or protections that cannot legally be excluded under applicable consumer protection law.

We do not make guarantees regarding outcomes that are not expressly stated on the website or required by law.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Yiwu Jingjun E-Commerce Co., Ltd. and Aeravelle will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to the use of our website or services where such limitations are legally permitted.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

Your statutory consumer rights, where applicable, remain unaffected.

22. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful misuse of the website, your violation of these Terms, or your infringement of another person's rights.

This section applies only to the extent legally enforceable.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, website, business practices, legal obligations, or operational requirements.

When changes are made, we may update the “Last Updated” date at the top of this page.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

We encourage you to review this page periodically.

24. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

25. No Waiver

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.

26. Entire Agreement

These Terms, together with the policies referenced in them, constitute the agreement between you and Aeravelle regarding your use of the website and related services, except where additional terms expressly apply.

27. Governing Requirements

These Terms are intended to operate subject to applicable laws and mandatory consumer protections.

Nothing in these Terms is intended to restrict rights that cannot legally be waived or limited.

28. Contact Information

If you have questions about these Terms of Service, please contact:

Yiwu Jingjun E-Commerce Co., Ltd.
Operator of Aeravelle

Company Address:
Room 604, Building 11C, Phase II, International Land Port E-Commerce City, No. 288 Kaiyun Road, Chengxi Subdistrict, Yiwu, Jinhua, Zhejiang, China

Email: support@aeravelle.com
Phone: +86 13434535944

For order-related questions, please include your order number and the email address used during checkout so that we can assist you more efficiently.

Thank you for using Aeravelle.